01We investigate the problem, clarify your needs, and identify the challenges and solutions to explore. Due diligence, feasibility, programming, site strategy, and early risk identification help us understand the possibilities and make informed decisions about the way forward.
02Once alignment defines the scope of work, our team comes together for a recorded design huddle: your Building Knowledge Session. We discuss our understanding of your project, share images and ideas, and talk through the process and possible solutions.
03You don’t need to attend—we speak as though you’re in the room, then share the recording with you. Hear our thinking in our own words, revisit the ideas, and help us refine the direction. If we’ve misunderstood something or missed a detail, we welcome your corrections and feedback.
04Your recordings remain available to you in your client portal, creating a shared baseline for understanding your design challenge and the solutions we develop together.